Maven Lettings
Responsibility is unclear before a tenant visit
Confirm instruction authority, access and invoice contact before creating a handover.
Owner: Emma Price · Approval: Owner approves responsibility, cost or liability wording.
Missing information: Who authorises work · Property address · Access contact · Invoice contact
Keep held: We’ll attend and invoice whoever is responsible.
This draft is held
Practice starts before the owner-review request. The case summary and recent activity are illustrative history and may show later steps. Request review here, then try Martin’s decision with a reason. Changes last until you leave or reload this page. Nothing is sent or saved to a live system.
Next-move owner: Emma Price · Practice decision owner: Martin Shaw · Practice review: not requested
- Instruction authority and responsibility need owner review.
Guardrails: Landlord / tenant rule
Proof from this demo session
No decisions recorded in this session yet.
Illustrative case history
Fictional scenario notes. Your decisions above create a separate page-local proof trail.
- Tenant context surfaced
- Instruction authority flagged
- Reply held
Intended recovery outcome
The team avoids attending on an unclear instruction.
This describes the intended benefit. Close only after the action and evidence are recorded.
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