CONTROL CENTRE / SYSTEM SPINE
One system, three layers
The shared objects are Recovery Case, Next Move, Approval, Handover and Proof.
PriorityUrgentNeeds attentionNon-urgent
UrgentWaiting owner approvalWeb form · 8 min old
Priya Desai: Tenant boiler stopped: today and rough cost requested
Boiler’s stopped at our tenant’s flat in Selly Oak. No hot water. Can someone come today? Rough cost?
UrgentSame-day riskRough-cost requestLandlord / tenant
Needs attentionNeeds callbackMissed call + voicemail · 17 min old
Jason Pollard: Boiler service enquiry needs a callback owner
Need a boiler service and maybe a quick check before exchange on a house purchase. Call me back.
CallbackMissing informationCooling risk
Needs attentionPrice wording heldSMS · 31 min old
Linda Barker: Vaillant F28 question asks for an exact repair price
My Vaillant is showing F28. Is this a common fix and how much will it cost exactly?
Exact-price riskPrice riskNeeds engineer fact check
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